Frequently asked questions about commercial cleaning in Sydney.

Yes. Medical Centre & Healthcare Cleaning is one of our core services, covering exam rooms, waiting areas and high-touch surfaces with a focus on hygiene and infection control. Every clean follows the 3 Wave Cleaning System, and our Quality Inspection Guarantee means each site gets a monthly audit to confirm standards are being met, not just assumed. If your practice has specific protocols or product requirements, let us know when you request a quote and we'll work to them.

Yes. Office Cleaning can be scheduled daily, weekly, fortnightly, or whatever regular timing suits your business, delivered through the 3 Wave Cleaning System so the same standard holds on every visit. Tell us your preferred days and hours when you request a quote and we'll build a schedule around your business, not the other way around.

Yes, this falls under our Strata & Common Area Cleaning service. It typically covers sweeping, mopping, vacuuming, dusting, rubbish removal and disinfecting high-touch surfaces in shared spaces. We work with property and strata managers to set a regular schedule that keeps common areas presentable for everyone who uses the building.

Pricing is quote-only, because the right number depends on your space size, how often you need cleaning, and any specific requirements like carpet or window cleaning. We respond to quote requests the same business day, and most quotes are based on a site walkthrough or the details you provide, so the price reflects your actual space rather than a generic rate.

Yes. Every staff member goes through background checks and vetting before joining the team, and every job is covered by $10,000,000 public liability insurance and workers compensation, with a Certificate of Currency available on request before we start.

We bring professional-grade cleaning equipment and supplies suited to commercial and industrial spaces, offices, medical centres, warehouses and more. If you'd prefer eco-friendly products, just let us know when you book, we can accommodate that.

Yes. One-time deep cleans are available for situations like post-construction cleanup, a new commercial fit-out, or getting a space ready ahead of a big inspection or event. There's no long-term contract required, just let us know the scope and we'll bring the right equipment for the job. Please note we're a strictly commercial cleaning service and don't take on residential or end-of-lease cleaning.

We respond to every quote request the same business day, seven days a week. Once you approve a quote, we'll work with you to schedule your first clean around your business hours. Turnaround depends on your location and current availability, but we always aim to get started as quickly as we can.

After you approve the quote, the process kicks off with a walk-through or site assessment to confirm details and set expectations. We discuss cleaning priorities, preferred schedules, and any special requirements your business has. Once that's sorted, we lock in a start date that works with your schedule — and because we respond to quotes the same business day, you're never left waiting to get things moving. Communication stays open throughout, so any adjustments or questions are handled smoothly.

A dedicated on-site supervisor or main point of contact can be arranged for your facility to make communication and coordination easier. This helps ensure cleaning standards remain consistent and any requests or concerns are addressed quickly. Regular check-ins and open communication are part of the service to keep everything running smoothly.